Support & spare parts for gas monitors Sensotran

Sensotran offers genuine spare parts for all of its products. Spare parts and expert service are available at most Sensotran Autorized Distributors.
Contact with support
Sensotran offers genuine spare parts for all of its products. Spare parts and expert service are available at most Sensotran Autorized Distributors.

If you require software and firmware updates or assistance please contact our Technical Service Department

 

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If you are a distributor or an end-user that purchases directly from Sensotran, spare parts are available through the normal sales process.

If you require software and firmware updates or assistance please contact our Technical Service Dep: 

 +34 934 785 842

 

Service request

To request a Service Repair or maintenance for Sensotran products or returning equipment for warranty, you may request an RMA number or send to us the monitor without RMA number. The following information must be provided:

  • Serial number of each unit being returned
  • Brief description of the problem for each unit
  • Contact person, phone and email
  • Contact, billing, and return shipment addresses

Reques your RMA at tecnico@sensotran.com / Tel: +34 934 785 842
Or ship the monitor at our facilities to:

Technical Dep.
Av. Remolar, 31
08820 El Prat de Llobregat
(Barcelona) - Spain

Please note: equipment shipped to repair without an RMA number, or any product deviation to the RMA number, will delay your repair. 

IMPORTANT: in order to accept the receipt of any shipment from the client, this must arrive free of shipping charges. Shipment with associated charges, will be not accepted.

 

RAE Systems training

Courses and training for confident operation.

Sensotran is committed to helping you feel confident and competent every time you use a Sensotran product. Our training courses are designed to provide you with a complete understanding of Sensotran products and services, including function, operation, maintenance, and more. Our experienced team of detector and monitor specialists can even create custom courses to be conducted at your facility.
Courses include:

  • Gas Detection Technologies
  • Product Focus – Benefits, Features, Operation
  • Service Certifications
  • User Training
  • Custom Training

For scheduling a custom course or get for more information on our course schedule contact with your Regional Sales Manager

 

Standard warranty

Sensotran, Inc. warrants products manufactured and sold by Sensotran to be free from defects in materials and workmanship for the periods listed in the tables on the following pages. This warranty is expressly limited to the original owner who purchases the equipment directly from Sensotran or from an authorized Sensotran Distributor.

sensotran

Experts in gas detection since 1990

 

 

Contact

Avenida del Remolar, 31
08820 El Prat de Llobregat
Barcelona - Spain - Europe

  +34 934 785 842
  sensotran@sensotran.com